Get Out of the Cubicle

Monday, February 1, 2010

Why good customer service matters

Why is good customer service so important? Because people write blogs entries about your company when you have it!

Seriously, I emailed the guys at Native Eyewear this morning to see if they could process my order today and overnight a pair of goggles to me before I go to Utah in two days. Honestly, I actually thought it was a fairly demanding request, but it was worth a shot. They wrote back within the hour and gave me the okay to place my order. I’ll have goggles on Wednesday!

So thank you Native, and guys, if you’re looking to switch to a new sunglasses/goggles company, check them out. I’m stoked.